Hi. I would like everyone who has heel pain, heel spurs or plantar fasciitis to consider something that helped me. They are called "Heelbillys" and rightfully so because they are not your typical orthotic, but believe me they worked for me. They are tall, soft cushions that fit inside your shoe right under your heel and all I know is that when I walk I don't feel any pain, it feels like I am walking on a pillow. I have been wearing them now for over 3 months and my heel is so much better that I can now walk without them but today's shoes are so poorly cushioned that I don't take the chance because I don't want the pain to come back. I bought them from ; www.heelbillys.com and they cost me $15.00 but work better than a $500 custom insert.